Customer Satisfaction

Our programs make a difference in our consumers lives. Whether it’s landing a job, living independently or having a better outlook on life, the people we help are reaching and exceeding their goals.

Our consumers are very satisfied with their services with an overall consumer satisfaction rate of 97%. More importantly, 100% of the consumers served stated their quality of life has improved with Community Catalysts of California’s services.

Areas of Excellence

  • Staff treated consumers with respect and dignity
  • Services were offered on time and as scheduled
  • Consumers were involved in deciding their goals and the goals were reviewed regularly
  • Consumers can make more decisions on their own and they feel that their needs were met
  • Consumers quality of life improved with our services